Terms of Use

• 1

  Service provider

  Aceon Poker is the brand of a software platform for private poker clubs. Provider: Koativa Tecnologia, Brazilian company registration 61.000.463/0001-48, address Avenida Cauaxi, 293, Sala 2903 C, Alphaville, Barueri, SP, CEP 06454-020. Support: pdjkleber@gmail.com / +55 (16) 98814-0687.

• 2

  Scope and applicable rules

  The service described is intended for private clubs in Brazil. These terms do not establish the legality of any game format, club or operation involving value, or authorise use in other jurisdictions. Club rules must be disclosed before participation and respect applicable law and consumer rights. Aceon, clubs and agents are responsible for their own activities and the responsibilities assigned to them by law.

• 3

  Accounts and minimum age

  Use is intended for people aged 18 or older with legal capacity to contract. Provide accurate information, protect your credentials and report unauthorised access to support. The minimum-age policy does not mean that every account has undergone age verification. Responsibility for misuse depends on the facts and each party’s security measures.

• 4

  Chips, clubs and withdrawals

  Chips represent balances associated with a club and are separate from Diamonds. The platform includes club deposit and withdrawal-request flows, subject to the conditions, checks and decisions applicable to each operation. Check units, amounts, fees, deadlines and rules before confirming. Do not assume conversion between chips, Diamonds and Brazilian reais. Record or processing disputes may be raised with the club and Aceon according to their respective responsibilities.

• 5

  Diamonds and digital purchases

  Diamonds are virtual credits used for items and features made available on the platform. Before purchasing, review the price, quantity, purpose, use conditions and any restrictions shown in the offer. Diamonds do not represent an investment or promise of returns. Their purchase is separate from a club-chip deposit or withdrawal.

• 6

  Cancellation, withdrawal rights and complaints

  Send purchase, service-fault and refund requests to pdjkleber@gmail.com / +55 (16) 98814-0687, identifying the transaction without sending passwords. For distance contracts covered by Brazil’s Consumer Protection Code, the statutory 7-day withdrawal right applies under article 49. Use of a digital item is not treated here as automatically extinguishing that right. Rights concerning defects, failure to honour an offer and incorrect charges remain protected.

• 7

  Game integrity

  Fraud, collusion, unauthorised automation, deliberate manipulation of results, account abuse and exploitation of faults are prohibited. Indicators of irregular activity may be investigated but do not, on their own, prove a violation. Technical descriptions of shuffling or hand histories are not independent certification of every game.

• 8

  Restrictions and challenges

  Access restrictions should be proportionate, for example to protect an account, investigate fraud or comply with a legal order. Where possible without compromising security or a legal duty, the reason and the means of challenging the decision through pdjkleber@gmail.com / +55 (16) 98814-0687 will be provided. Suspension does not remove rights concerning records, complaints or legitimately owed amounts; these terms do not authorise automatic balance confiscation.

• 9

  Availability and responsibility

  Maintenance, interruptions and failures may occur. Each incident must be assessed considering the contracted service, available records, harm and each party’s legal responsibilities. These terms do not exclude Aceon’s responsibility for attributable service faults or impose a general consumer indemnity for every club dispute.

• 10

  Content and intellectual property

  The brand, software and platform materials belong to their respective rights holders. Access permits normal use of the service without transferring those rights. Copying, redistribution and commercial exploitation require permission or a legal exception.

• 11

  Account closure and changes

  Account closure removes credentials and registration data but does not automatically erase transaction records, game histories or identity-verification records. See the Privacy Policy. Material changes to conditions must be communicated clearly; fresh agreement must be obtained when required. Silence does not waive statutory rights.

• 12

  Law and dispute resolution

  The reference framework is Brazilian law, including consumer protection where applicable. Contact pdjkleber@gmail.com / +55 (16) 98814-0687 to seek a resolution without losing access to Procon, competent authorities or the courts. There is no waiver of the jurisdiction available to consumers or mandatory arbitration. This translation does not assert validity worldwide.

Updated September 13, 2026